Contact Support


Please check the knowledge base articles before submitting a ticket.

Support hours 9:30-5:30 Mon-Fri (GMT).

We will ONLY prioritise the ticket with the information below

  • Order No. (#xxxxETEE)
  • Country
  • VR Headset Model
  • eteeConnect Version
  • eteeController Firmware Version
  • eteeDongle Firmware Version
  • SteamVR Log and/or Video/Pictures if necessary

Thank you for reaching out to eteeSupport.